The Power of Moments
Why Certain Experiences Have Extraordinary Impact
by Chip Heath
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More Recommenders
“7/ The Power of Moments by Chip & Dan Heath Wonderful book on why we remember some experiences more than others and what about those experiences made it so. Will teach you a lot about how to create such moments in your life, for others. | @cruzerduzer I am writing one now but if you want a great audible book check out POWER OF MOMENTS by chip heathe. Ive listened to it twice. :) | @fkabudu I always remember when I had the feeling before and how it was overcome with the joy of winning. The winning moments are powerful. They are why we continue. I recommend the book The power of moments.”
Source →Recommended by 3 notable people, including Ankur Warikoo and Victor Asemota
Check price on AmazonProof-backed recommendation
Amazon availability
Reading Profile
Should I read this?
Bright, vignette-heavy chapters introduce four repeatable levers — elevation, insight, pride, and connection — and show how short, well-timed incidents can stick. Most useful are the concrete examples you can borrow: onboarding, events, product first-runs and small rituals are illustrated with quick, replicable tweaks. The tone stays conversational and often playful, which keeps the pages moving. The downside is a reliance on anecdote over tight theorizing; readers who want dense argumentation or prescriptive step-by-step playbooks may feel shortchanged.
Read this if...
- •an HR manager revamping new-hire onboarding who needs practical, low-cost ideas to make early experiences feel memorable and boost first impressions
- •a product manager designing first-run or activation flows who wants tangible language and real examples to create ‘aha’ or elevation moments in a user journey
- •an event planner or team leader preparing a milestone celebration who needs concrete rituals and staging ideas that make small ceremonies feel distinct without huge budgets
Skip this if...
- •you'll likely put it down when the same idea is iterated through multiple case studies and feels repetitive rather than cumulative
- •annoying if you prefer step-by-step templates or prescriptive checklists — the book offers examples and approaches rather than plug-and-play procedures
- •lose interest if you want dense theoretical argument or data-heavy analysis rather than anecdote-forward storytelling
The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change usand how we can learn to create such extraordinary moments in our life and work.While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insig...
Before You Buy
Reading Specifications
Difficulty:hard
Audience Fit
- an HR manager revamping new-hire onboarding who needs practical, low-cost ideas to make early experiences feel memorable and boost first impressions
- a product manager designing first-run or activation flows who wants tangible language and real examples to create ‘aha’ or elevation moments in a user journey
- an event planner or team leader preparing a milestone celebration who needs concrete rituals and staging ideas that make small ceremonies feel distinct without huge budgets
- you'll likely put it down when the same idea is iterated through multiple case studies and feels repetitive rather than cumulative
- annoying if you prefer step-by-step templates or prescriptive checklists — the book offers examples and approaches rather than plug-and-play procedures
- lose interest if you want dense theoretical argument or data-heavy analysis rather than anecdote-forward storytelling
Check formats, pricing, and availability options for Kindle, physical print, or audiobooks directly.
View available editions on AmazonKey themes
Why recommended
Recommended by 3 sources and appears in Customer Experience, Best Leadership Books, and Leadership.
Recommended by notable people
People and public figures who have recommended this book.
Recommendation Signals
Recommendation proof is sourced from public posts, interviews, reading lists, and cited references.
Ankur Warikoo
“7/ The Power of Moments by Chip & Dan Heath Wonderful book on why we remember some experiences more than others and what about those experiences made it so. Will teach you a lot about how to create such moments in your life, for others. | @cruzerduzer I am writing one now but if you want a great audible book check out POWER OF MOMENTS by chip heathe. Ive listened to it twice. :) | @fkabudu I always remember when I had the feeling before and how it was overcome with the joy of winning. The winning moments are powerful. They are why we continue. I recommend the book The power of moments.”
View sources (3) ▾80%
Appears In
Not sure if this is the right fit?
Consider The Boy, the Mole, the Fox and the Horse by Charlie Mackesy. Recommended by 8 sources.
“Soft-spoken, heavily illustrated fable built from short dialogues and watercolor sketches. Each spread pairs a spare line of text with a loose drawing, so the pleasure is visual and aphoristic rather than narrative; readers collect felt-true sentences more than plot. Most useful when you want quick consolations, a prompt for conversation with a child, or a pause during a rough day. Limiting if you want sustained argument, concrete advice, or tightly plotted storytelling: the repetition of gentleness can feel sentimental or thin after a while.”
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Each recommendation is collected from a public source — interviews, articles, or curated lists — and linked to its original URL. Books with many verifiable recommendations from respected people rank higher.