Turn Small Wins into Big Gains
by Deborah M. Kolb
appears in Negotiation.
Understand the context of negotiations to achieve better resultsNegotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the li...
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appears in Negotiation.
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Consider Never Split the Difference by Chris Voss. Recommended by 17 sources.
“Chris Voss delivers a blunt, story-driven playbook drawn from years as an FBI hostage negotiator. You'll learn field-tested techniques like mirroring, labeling, and calibrated questions, all illustrated through kidnappings and standoffs. The value is raw, psychological leverage you can apply immediately to business or personal disputes. The limitation: Voss's world is adversarial, and his advice can feel manipulative or out of place in everyday relationships. Without an interest in his crime stories, the book may also feel repetitive.”
Each recommendation is collected from a public source — interviews, articles, or curated lists — and linked to its original URL. Books with many verifiable recommendations from respected people rank higher.