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Negotiating at Work

Negotiating at Work

Turn Small Wins into Big Gains

by Deborah M. Kolb

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appears in Negotiation.

Understand the context of negotiations to achieve better resultsNegotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the li...

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appears in Negotiation.

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Influence
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Consider Influence by Robert Cialdini. Recommended by 16 sources.

This is a book that pulls apart the psychological shortcuts we use to make decisions, then shows how to deploy them in business contexts. The writing is clear and heavy on real-world examples from sales and marketing, which makes the principles stick but can leave you feeling like you’ve just taken a master class in manipulation. Its useful part is giving a language for the invisible forces that shape everyday choices. The main limitation: it can feel overly tactical, as if relationships are just a series of triggers to be pulled, offering little on building genuine influence through trust.

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Negotiating at Work

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