
Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader
by Derek Gaunt
Ego, Authority, Failure reads like a practical wake-up call for managers whose technical skill hasn't translated into leadership results. Derek Gaunt uses workplace anecdotes to show how ego and misused authority cause disengagement and turnover, and to pressure readers toward different behaviors. The clearest value is the situation-based, readable advice for everyday manager moments. The main limitation is repetition and a strongly opinionated tone; it offers few citations and no hands-on exercises for practicing changes.
This summary and audience guidance are AI-generated from the book's description and its recommendation history, last updated June 2026. Recommendations, quotes and sources elsewhere on this page come from published material and are not generated.
A Gallup study found that 50% of resigning employees did so "to get away from their manager...." The ones who don't quit become disengaged; creating a negative work environment costing U.S. companies billions in lost productivity each year.Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager...
Difficulty:hard
Check formats, pricing, and availability options for Kindle, physical print, or audiobooks directly.
View available editions on AmazonWhy recommended
appears in Negotiation.
Recommendation proof is sourced from public posts, interviews, reading lists, and cited references.
No verified recommendation proof available yet.
Check formats, pricing, and availability options directly on Amazon.

Consider Never Split the Difference by Chris Voss. Recommended by 17 sources.
“Chris Voss delivers a blunt, story-driven playbook drawn from years as an FBI hostage negotiator. You'll learn field-tested techniques like mirroring, labeling, and calibrated questions, all illustrated through kidnappings and standoffs. The value is raw, psychological leverage you can apply immediately to business or personal disputes. The limitation: Voss's world is adversarial, and his advice can feel manipulative or out of place in everyday relationships. Without an interest in his crime stories, the book may also feel repetitive.”
Each recommendation is collected from a public source — interviews, articles, or curated lists — and linked to its original URL. Books with many verifiable recommendations from respected people rank higher.