More Is More
How the Best Companies Go Farther and Work Harder to Create KnockYourSocksOff Customer Experiences
by Blake Morgan
Should I read this?
Recommended by 1 source and appears in Customer Experience, Business, and Nonfiction.
"Less is more" may be good advice for many efforts, but it is terrible advice when it comes to customer experience. Brands that want to stay relevant must apply more energy, focus, and resources to creating knockyoursocksoff customer experiences than they ever did before. Companies that embrace a "more is more" philosophy work harder and go furt...
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Why recommended
Recommended by 1 source and appears in Customer Experience, Business, and Nonfiction.
Recommended by notable people
People and public figures who have recommended this book.
Recommendation Signals
Recommendation proof is sourced from public posts, interviews, reading lists, and cited references.
Kirk Borne
“See the excellent books by @BlakeMichelleM on Customer Engagement, #ExperienceEconomy, #CX,… >“More is More” >"The Customer of the Future" —— #CMO #Martech #AI #ML #RPA #DigitalMarketing #BigData #DataScience #DigitalTransformation”
Appears In
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Each recommendation is collected from a public source — interviews, articles, or curated lists — and linked to its original URL. Books with many verifiable recommendations from respected people rank higher.
More Is More
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