A Design Thinking Tool Kit for Managers
by Jeanne Liedtka
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Consider The Design of Everyday Things by Don Norman. Recommended by 22 sources.
“Don Norman turns everyday frustrations into a detective story about flawed design. You’ll start seeing doors, switches, and software through new eyes, armed with concepts like affordances and feedback. The examples are vivid and often entertaining, but the academic prose and repetitive structures can make the book feel more like a lecture than a manual. It can sharpen your design intuition, but it won’t teach you to design anything yourself—annoying if you expected a how-to guide.”
Each recommendation is collected from a public source — interviews, articles, or curated lists — and linked to its original URL. Books with many verifiable recommendations from respected people rank higher.
